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Gen+ Terms & Conditions

1. Introduction

1.1 These terms and conditions represent an agreement between Gen+ and you. The Contract is formed when you sign-in to the Gen+ Platform.

1.2 These terms and conditions in full, form the contract (the “Contract”) between you and Gen+ in relation to using the Gen+ platform.

1.3 If you have any questions or concerns about these terms and conditions, current and prospective students should contact Gen+ Support –

Changes to the Contract

1.4  Gen+ will make all reasonable efforts to deliver the programme in accordance with the description of your programme and associated policies and procedures. However, it may be necessary for Gen+ to:

  • make changes to the programme.
  • amend or update our rules, regulations and policies and procedures to ensure that Gen+ meets its legal and regulatory obligations, and acts in accordance with best practice; or
  • make changes to these terms and conditions.

Any amendments made by Gen+ to the Contract will be made available on the Gen+ website, which you should consult regularly and will be communicated to the partner schools.

2. Provision of information

2.1 The most up-to-date information about Gen+ programmes is published on the Gen+ platform.

2.2 We cannot guarantee the accuracy of information that is published on third party external websites.

3. Conditions of admission

3.1 Your admission to Gen+, attendance on a programme, and right to enjoy any of the privileges of membership of Gen+, including access to its services and facilities, is subject to you complying with the terms of the Contract.

4. Cancellation and withdrawal rights

4.1 You have a right to cancel the Contract at any time by requesting your removal from the Gen+ platform.

4.2 Notwithstanding the specific cancellation rights set out in Clauses 4.1 you can cancel the Contract at any time during the course of your programme in consultation with Gen+.

5. Changes to the Contract

5.1 Gen+ will make all reasonable efforts to deliver programmes, and courses, in accordance with the descriptions published on Gen+ Course Finder and associated, policies and procedures. However, on occasion it may be necessary to make changes, including discontinuing the course or programme, either prior to or following commencement.

Where necessary, we therefore reserve the right to:

5.1.1 vary the contents of programmes, including the range of courses (modules) offered.

5.1.2 In exceptional circumstances, we may need to discontinue, merge or combine courses or programmes.

5.2 There are a number of reasons why changes to programmes and/or services and facilities may be necessary. These include:

5.2.1 to improve the content or delivery of programmes, courses, services or facilities as part of Gen+ policy of continuous improvement (including in response to feedback);

5.2.2 to respond to developments in academic knowledge or research.

5.2.3 where such action is necessary to appropriately manage Gen+ resources.

5.2.4 where a course or programme is under or over-subscribed.

5.2.5 to comply with changes in law or with government guidance in relation to Gen+ operations.

5.2.6 to comply with the instructions of Gen+ regulators or a professional body.

5.2.7 due to circumstances beyond Gen+ control.

6. Educational provision

6.1 Gen+ shall use reasonable endeavours to deliver your programme with reasonable care and skill and as far as possible, in accordance with the course description.

7. Complaints procedure

7.1 If you have a complaint about Gen+, you should follow Gen+ Complaints Procedure. Gen+ complaints procedure has been produced to help resolve any complaints as promptly, fairly and amicably as possible.

8. Termination

8.1 This Contract will terminate automatically if you cancel or withdraw from your programme.

9. Data protection

9.1 Gen+ holds information about all users of the platform, and uses this in accordance with its privacy statement:

9.2 You should refer to Gen+’s Data Protection Policy for more information.

Contact details

10. General

10.1 The terms of the Contract shall only be enforceable by you and Gen+.

10.2 The Contract constitutes the entire agreement between you and Gen+ in relation to its subject matter.

10.3 No failure or delay by Gen+ or you to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the exercise of that or any other right or remedy.

10.4 If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of the Contract.

10.5 This Contract is governed by Scots law. The courts in Edinburgh will have exclusive jurisdiction to settle any dispute or claim arising out of or in relation to the Contract.